Privacy policy

At Roseliva, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, roseliva.com, and make a purchase. By using our site, you agree to the practices outlined in this policy.

1. Information We Collect

We collect the following types of personal information to provide a smooth and enjoyable shopping experience:

  • Personal Information: When you make a purchase or create an account, we may collect your name, email address, shipping and billing addresses, and phone number.

  • Payment Information: Payment details are securely processed through trusted third-party providers. We do not store your full credit card information.

  • Technical Information: We may automatically collect certain technical data such as your IP address, browser type, and device information to improve our website performance.

2. How We Use Your Information

The information we collect may be used for:

  • Order Fulfillment: To process, ship, and deliver your hair accessory orders.

  • Customer Service: To respond to inquiries, provide support, and resolve issues.

  • Marketing (Optional): To send newsletters or promotions if you opt in. You can unsubscribe at any time.

  • Website Optimization: To understand customer behavior and improve our site experience.

3. How We Protect Your Information

We implement industry-standard security measures, including encryption and secure payment gateways. While we strive to protect your data, no online system is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share information only in these cases:

  • Service Providers: Trusted partners such as payment processors and shipping companies, solely to fulfill your orders. They are bound to confidentiality.

  • Legal Requirements: When required by U.S. law, regulation, or legal process.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and understand your preferences. You can manage cookie settings through your browser.

6. Your Rights and Choices

Under U.S. privacy regulations, you have the right to:

  • Access: Request the personal information we hold about you.

  • Correction: Ask us to correct inaccurate information.

  • Deletion: Request deletion of your personal data, subject to legal and transactional obligations.

  • Marketing Preferences: Opt out of marketing emails at any time.

To exercise these rights, contact us at info@roseliva.com.

7. Third-Party Links

Our site may link to external websites. We are not responsible for their privacy practices. Review their policies before sharing personal information.

8. Children’s Privacy

Our website is not intended for individuals under 13 years old. We do not knowingly collect data from children. If such data is inadvertently collected, it will be promptly deleted.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Please review this page periodically to stay informed of any changes.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Business Address: 1481 Golden Street, Opa-Locka, FL 33054, United States
Phone Number: +1 (305)-688-2699
Email: info@roseliva.com

We value your trust and are committed to protecting your privacy while providing a delightful shopping experience with Roseliva hair accessories.